Human Resources

The Human Resources Professional
There is some misconception of what Human Resources Professionals do in the day-to-day running of business. Their function is more than handing out payslips, gathering sick notes or taking notes in disciplinary meetings. Below you will find some interesting information on what exactly Human Resources Professionals do. These were taken from online sources (please see the section on references for links to these sources.)

Human Resources Professionals plan, direct, and coordinate the administrative functions of an organisation. They oversee the recruiting, interviewing, and hiring of new staff, consult with top executives on strategic planning, and serve as a link between an organisation’s management and its employees.

They implement human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention.

They ensure compliance with Employment Equity, labour relations and completion of personnel transactions. They fulfil a research function by developing human resources solutions using collecting and analysing information and recommending courses of action. This Improves manager and employee performance by identifying and clarifying problems, evaluating potential solutions, implementing the selected solution, and coaching and counselling managers and staff.


A Human Resource Manager manages client expectations by communicating project status and issues, resolving concerns, analysing time and cost issues, and preparing reports. These reports shall be drawn up by collecting, analysing, and summarising data and trends.

It is vital that a Human Resources Professional protect an organisation’s value by keeping information confidential. Therefore they comply with local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements and advising management on needed actions.

The Human Resources Professional updates his/her job knowledge by participating in educational opportunities, reading and prescribing to professional publications, maintaining personal networks, and participating in professional organisations. Not only does this continued professional enhancements improve the team’s reputation, but also enables the Human Resources Professional to explore opportunities adding value to operations.

In summary, a Human Resources Professional performs the following functions:
– Manages performance
– Trains Management and employees
– Maintains employee files
– Resolves conflict and acts as mediator
– Is an expert in Employment Law
– Manages projects
– Performs general office functions such as general office management, reporting, and administrative writing.

Some examples of how a Human Resources Professional can aid your business:
Source employees (i.e. advertising, interviews, placement)
Draft employee contracts
Revise current employee contracts
Supervise the probation period
Deal with conflict on employee performance
Provide strategies to alleviate the conflict
Draft employee job description and duties
Provide concrete examples of violations
Assist in effective communication with employees where a business is going through change
Handle and help with employee dismissal
Handle and facilitate cases of employee theft
Provide an efficient payroll and PAYE service
Supervise, analyse and comment on employee performance
Review business policies
Draft new policies with regards to best business practice
Assist in Annual General Meetings
Provide analysis on business performance
Train and equip managers and supervisors with the necessary skills to manage employees
Train employees to maximise potential

Our service is tailor-made to your needs. Contact us on 082 745 6779 or send an e-mail to to discuss the best option for your personal situation