Wow – What A High Energy Workshop!

Wow – What A High Energy Workshop!

Dear friends,I loved every minute of the Reception Workshop we had on Wednesday 14 September 2022.  It was beautiful to share with an engaging, hungry group of people.  We looked at each of their superpowers and focused on the Role of the receptionist, Telephone...
Ever wondered what HR does and why you need them?

Ever wondered what HR does and why you need them?

It is important to know there is a big difference between an HR that is actively involved in your company and making healthy contributions to your company, when you compare it to an HR sitting in the basement between the archived files and you never see...
The Power of Having a Good Director of First Impressions

The Power of Having a Good Director of First Impressions

I am sure you have been to a business or have phoned a business where you have experienced what it is like to have a poor receptionist on the other side.  Maybe you are even in a position where you want to pull your hair out because of your own receptionist but...
Make Way For Me August

Make Way For Me August

You will know that August is my favourite month!  I love celebrating my birthday and that is exactly what I am going to do this month.  Not only is it my birthday but also the celebration of my Leap of Faith Day on 27 August.  A magical 4 years since I...
To WhatsApp Or Not To Whatsapp

To WhatsApp Or Not To Whatsapp

This is a question I often get from my clients.  In the world of HR where you need a paper trail of proof of everything, I would encourage you to use WhatsApp, but the secret lies in the how. Employers and employees should use their own discretion to respect one...