Latest Industry News
Wow – What A High Energy Workshop!
Dear friends,I loved every minute of the Reception Workshop we had on Wednesday 14 September 2022. It was beautiful to share with an engaging, hungry group of people. We looked at each of their superpowers and focused on the Role of the receptionist, Telephone...
Ever wondered what HR does and why you need them?
It is important to know there is a big difference between an HR that is actively involved in your company and making healthy contributions to your company, when you compare it to an HR sitting in the basement between the archived files and you never see...
The Power of Having a Good Director of First Impressions
I am sure you have been to a business or have phoned a business where you have experienced what it is like to have a poor receptionist on the other side. Maybe you are even in a position where you want to pull your hair out because of your own receptionist but...
Make Way For Me August
You will know that August is my favourite month! I love celebrating my birthday and that is exactly what I am going to do this month. Not only is it my birthday but also the celebration of my Leap of Faith Day on 27 August. A magical 4 years since I...
To WhatsApp Or Not To Whatsapp
This is a question I often get from my clients. In the world of HR where you need a paper trail of proof of everything, I would encourage you to use WhatsApp, but the secret lies in the how. Employers and employees should use their own discretion to respect one...
5 Ways To Motivate Employees
Dear Business Partner, Have you ever noticed the impact communication has on you? The way we communicate and interact with our employees can have a significant impact on their motivation and productivity. I like greeting my staff in a positive and friendly manner...
What Happens In HR Stays In HR
Dear Business Partner, Do you put the ‘’pro’’ in procrastinate when it comes to Human Resources processes and procedures? It is ok, your secret is safe with me. Remember, what happens in HR stays in HR. Why do we procrastinate? I want to assure you;...
How To Prepare When You Are Interviewing
Dear Business Partner, Today I want to share with you the importance of preparing for an interview from the perspective of the owner of the business. Just as we expect our candidates to prepare, we should also prepare and one of the biggest motivations is to build...
5 Tips For Managing Staff
Dear Business Partner, I am better and back in the office. Thank you for all your messages of support last week. This week I would like to talk about Staff Management. HERE ARE 5 THINGS I HAVE LEARNED THROUGH THE YEARS One size does not fit all – I have seen many...